iOS审核被拒《Other – Other》问题解决跟踪 解决方法 3.2f 4. 3 Design: Spam 3.4

本文主要讲iOS提交审核被拒,苹果回复Other – Other告知标记14天后删除账号的问题跟踪记录。

以下为回复邮件:

2018年12月23日
发件人 Apple
Other - Other
Hello,
Upon further review of the activity associated with your Apple Developer Program membership, we have determined that your membership, or a membership associated with your account, has been used for dishonest or fraudulent activity. Therefore, your Apple Developer Program account has been flagged for removal.
If you would like to appeal this termination to the App Review Board, you must do so within 14 calendar days. When submitting your appeal, be sure to select "I would like to appeal an app rejection or app removal" from the drop-down menu on the Contact the App Review Team page. Otherwise, your Apple Developer Program membership will be terminated and all apps associated with your account will be removed from the App Store.
We found that your app is in direct violation of the Apple Developer Program License Agreement, which states:
"You will not, directly or indirectly, commit any act intended to interfere with the Apple Software or Services, the intent of this Agreement, or Apple’s business practices including, but not limited to, taking actions that may hinder the performance or intended use of the App Store, Custom App Distribution, or the Program (e.g., submitting fraudulent reviews of Your own Application or any third party application, choosing a name for Your Application that is substantially similar to the name of a third party application in order to create consumer confusion, or squatting on application names to prevent legitimate third party use).”
During our review, we found a pattern of manipulative or misleading behavior that violates the Apple Developer Program License Agreement. These behaviors can include, but are not limited to, inaccurate metadata describing your app or service, misleading app content, engaging in inauthentic ratings and reviews manipulation, providing misleading customer support responses, providing misleading responses in Resolution Center, engaging in misleading purchasing or bait-and-switch schemes, and other dishonest or fraudulent activity within or outside of the app.
We do not disclose the specific findings of our investigations into Apple Developer Program membership accounts, and we have no additional information to share with you at this time. You can appeal this decision with the App Review Board at any time over the next 14 calendar days. When submitting your appeal, be sure to select "I would like to appeal an app rejection or app removal" from the drop-down menu on the Contact the App Review Team page.
Best regards,
App Store Review

ipa包提交记录 主要事件&时间节点

时间 事件 解决办法
2018.12.20 提交新版,赶在圣诞前夕审核完毕
2018.12.22 进入审核状态秒拒 (4. 3 Design: Spam) 代码混淆、添加垃圾代码、图片混淆
2018.12.23 秒拒,other标志14天删除账号 提交申诉
至今(19.1.21) 等待申诉结果

经验

根据我在一些论坛、相关问题群的问题跟踪,对于3.4、other的问题,从相关开发者那总结到如下几点问题和回复。

1、被标记为14天删除账号后,我应该怎样做?

  1. 提交申诉
  2. 将账号下其他没有被标记的APP转移到其他账号
  3. 等待申诉结果暂时不要提交新包
  4. 准备新的账号,下次提交不要混淆代码,遇到4.2就修改,完善APP功能

2、被标记为14天删除账号后,14天后会立马下架APP并且删除账号吗?

14天后不会,在申诉结果有回复之后,再过一段时间才会下架。

3、结果出来,账号被删除之后就彻底删除了吗?

删除的账号一年后理由不充分的,不得恢复。充分的话,账号会被封禁一年,一年后可以再次启用,但是APP情况不确定。

4、被标记为14天删除账号后,申诉多久有回复?

不确定时间,目前我们已经一个月了,还没有回复,多次提交申诉会被告知已经收到申诉。

5、申诉有结果之后会有哪些情况?

  1. 告知还是确认违规,删除账号,会有一定时间的安全期,之后删除。

     

    image.png
  2. 回复2.1,这种算是申诉成功,解决2.1即可。
  3. 后台被拒状态改为正在审核中,这种也算是申诉成功。

6、我提交了申诉申请,同时又提交版本审核会怎样?

状态变为审核中,结果未知。

因为other伴随延迟审核,但是根据一些开发者说,这种算是破坏了现场,不推荐等待申诉结果的同时提交新包。

误判 & 确实违反审核规则

目前遇到other有以下几种,解决方法。

  1. 本身为马甲包,侥幸上架了,代码混淆过。
    • 基本没救..
  2. APP之前遇到过2.1、4.3等规则被拒,修改成功后上架,本次更新几乎无重大改动。
    • 这种代码中应该存在混淆或者垃圾代码,图片混淆,下次提交需要删除这些东西,根据修改意见修改。
  3. 没有遇到过,也没有违规,误判。
    • 提交申诉,附上自己的血泪史,严肃表示自己没有违规,态度强硬

目前见到的几个有结果的例子:

  • APP基本没问题,没有混淆,不是马甲。 申诉的同时,重新提交被拒的包,一个月左右的时间,收到被拒理由为2.2,不在为other。

     

    image.png
  • APP为马甲包,提交申诉,申诉结果为标记删除,见文章上方图片。
  • 提交申诉,1-2个月未收到回复,APP直接被下架。
  • 其他目前均为在等待申诉结果,时长为1天到2个月不等。
  • 提交申诉,1个月左右收到回复,目前为3.1被拒。
Guideline 3.1.1 - Business - Payments - In-App Purchase
We noticed that your app or its metadata enables the purchase of content, services, or functionality in the app by means other than the in-app purchase API, which is not appropriate for the App Store.

说明

以上经验均为在各个论坛、各个交流群总结出的经验,目前我们家的APP正在申诉,有消息会第一时间更新。同时欢迎大家积极跟进问题私聊我,我这边会不断更新本篇文章,希望大家都能早日过审。

2.13反馈跟进

  • 年前到现在 还待审 新号提审的
  • 年前新账号提交的app(原来账号被封掉),直接4.3
  • 说14天封号,申诉了两次没有回复邮件,但是APP莫名其妙直接给过审了。但是,目前状态:再次提交更新, 进入in review 好多天了
  • 2018.12.22 收到14天 申诉了 至今未回复、未下架
  • 14天申诉应用通过审核了,提交新版本收到4.3 Design:Spam

2019.3.28反馈跟进

  • 目前账号申诉3次,版本在等待审核中
  • 准备的新账号(企业账号)已成功上架
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技术狗 » iOS审核被拒《Other – Other》问题解决跟踪 解决方法 3.2f 4. 3 Design: Spam 3.4